From left, Kennedy Space Center’s Ryan Richards, Tim Bass, Mike Williams, Dave Grau and Christine Shepperd participate in the third of a series of five TED Talk-style informational sessions on Oct. 17, 2019, inside the Florida spaceport’s Kennedy Learning Institute. Sponsored by Kennedy’s Launching Leaders and Leadership for the Future, NASAtalks focuses on the topic of intentional careers and aims to provide employees with tools and knowledge that can be utilized for career growth. The theme of this third session was customers.